Business owners want to hire the best virtual assistant or VA possible to help him or her grow their business by increasing productivity.
In order to have a successful employer-VA relationship, you must avoid these 3 mistakes when working with virtual assistants.
Expecting the VA to know all about your company and preferences.
As a business owner, it is important to schedule a briefing or orientation with your VA. The agenda should be to provide your VA everything they need to know about your company and the services or products you offer. Include also the reason why you hired them and what you expect them to do. Remember to communicate how you would want tasks or projects to be done and the outcome you are expecting.
If you want to have a good working relationship with your VA, it is imperative that you establish good communication. There are several tools and apps you and your VA can use to effectively communicate with one another. Setting a weekly call or meeting will also help keep your VA on track and you will be updated on their progress. You can also implement daily reporting at the end of each shift. Keep the communication line open, always. You can use Skype or Google hangout for chat or calls and even file sharing. You must take the time to communicate with your team on a regular basis.
Forgetting to review the work done by the VA
Just because you have trained your VA and laid out your plans and expectations does not mean you don’t have to check her work on a regular basis. It is good to trust your VA but it will be prudent to review her work so that you’ll know if she got your instructions right or if she is having difficulties. Some VAs will not inform you if she hits a roadblock. Checking in on her and reviewing her work will minimize mistakes and having to do things over and over again. The best way to do this is to schedule a time in your day to review her work. It can be between 10 and 30 minutes, depending on the task. Let your VA know what time you’ll be reviewing her work so that she can be online during that time and you can give her immediate feedback on the work she’s done.
Now that you know the 3 mistakes to avoid when working with Virtual Assistants, you will be able to avoid them and work successfully with a VA. If you are already committing any one of these, stop it right this minute and do something about it before it hurt your business.
If you’re a business owner who wants to focus on growing your business and leave day to day operations to a virtual assistant, I’d like to invite you to take the next step with a FREE “Strategy Call” with UK-based outsourcing expert, Yeukai Kajidori.
Click Here to grab your FREE Strategy Call with Yeukai Kajidori!