Virtual teams have now become the norm since businesses began to run part of or their entire business operations online. But unlike a physical team, virtual teams may present some challenges, particularly when it comes to building a good working culture.
Onboarding a remote workforce, when done right, offers plenty benefits. But one huge challenge in managing digital teams is developing an engaging and supportive working environment. Compared to in-house employees, virtual teams need to be more proactive in creating a strong culture.read more
How can social media really help businesses today?
Social media is widely utilized for brand promotion today because of its effectiveness and fairly low cost. This modern marketing tool combines social interaction with technology and internet to establish a deeper connection with the target market without being too invasive.
Some common social media platforms used in businesses are Facebook, Twitter, LinkedIn and YouTube.
The only thing you have to remember with social media is that you have to be consistent and use it regularly to keep the attention of your audience.read more
Every business owner’s dream is to grow their business and realize its utmost potential. However, no man can or have ever done this alone. For you to succeed as a business owner, you have to have a team that supports and helps you along the way. Many small to medium businesses choose the aid of outsourcing vendors from completing huge projects to making sure their day to day processes are being taken cared of.
There are many benefits to outsourcing, the biggest one is its very low cost. However, hiring and working with these out-of-the-office employees comes with its unique challenges, that, if not handled properly, may cause disappointments and failure.read more
Outsourcing is when a company delegates a portion of its business processes to a freelancer or a service providing agency either locally or offshore.
This trend has grown increasingly as companies discover that outsourcing leads to enhanced production with less cost on salaries and benefits, which enables companies to set aside a greater portion of their resources to more important parts of their company.
These outsourced jobs typically require a special set of skills, high attention to details and flexibility. So, what type of jobs is ideal for outsourcing?read more
Think about what you do in your business on a day to day basis. What can you delegate to someone else? What are you not great at?
Outsource tasks that are repetitive and take long hours to complete. Tasks such as editing videos, writing show notes, social media promotion, email campaigns, etc., should be delegated to a staff to help you conserve more time and dedicate your efforts to developing new concepts and strategies to grow your business. Next time you do the task, create an instructional file and assess how much time to allocate for the task.read more
Creating excellent customer experience should be the center of your everyday business process. When your customer is happy, they will keep buying from you and will even bring their friends to purchase your products and services.
You have to make sure they experience the best interaction with your business even before they buy from you and after they have made the purchase. Poor customer service includes not paying attention to their concerns and needs, responding late to their emails and messages, or not being respectful in your interactions with them. Of course, most of the time it’s your employees that are on the front line, communicating with your customers and prospective clients. Needless to say, you have to take care of your employees so they will take care of your business.read more
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